If you have impatiently been tapping your foot over recent weeks waiting for an U-Bahn train that never seems to arrive, you havenât just got a case of the Berlin winter blues.
The service on the Berlin underground has become so poor that things have reached a âcrisisâ, Jens Wieseke, spokesman for IBEG said on Tuesday.
Across the entire network, trains are running at more irregular intervals, are shorter and are turning up with malfunctioning doors, explained Wieseke.
âReally, no train is supposed to be put into service with  graffiti on it. But they canât spare the trains for the time it takes to clean the paint off, so now carriages covered in graffiti are also being used,â says Wieseke.
âYou canât narrow it down to just one or two lines,â he says. âThe problems are surfacing across the whole U-Bahn network.â
Wieseke explains that the average train on the Berlin U-Bahn network is 30 years old. âThat is when a train should normally be sent for scrap, so it really says something if that is the average age of a train being used in Berlin.â
âOn the U55 line they have started using trains again that were sold to North Korea and were put out of service two decades ago. I might want to see these when I visit a museum, but not on my way to work.â
According to Wieseke the situation has been getting worse for years âbut it has been dramatically worse since the summer.â
While he says that for several years the Berlin Transport Company (BVG) managed to paper over the cracks by refurbishing trains from the pre-First World War lines (U1-U4) for the more modern routes (U5-U9), the trains "are now at the end of their lives - the time of magic tricks is over."
The BVG confirmed to The Local that âdue to the continually rising number of passengersâ their trains are âincreasingly put under strain.â
But the company also claimed that âthe punctuality of our trains is very good in international comparison.â
Moreover the company added that âthe U-Bahn is by some degree the most reliable mode of transport in the city. The cancellation quota in 2016 was under one percent.â
Reinforcements on the way?
The BVG also emphasize that they are taking action.
At the start of November the company announced that they had ordered 20 new trains from the Swiss company Stadler to a value of âŹ120 million, with the first planned to enter service in the second half of 2019.
So eager were the BVG to purchase the trains, that they ordered them without going through the normal procedures.
Instead of opening a bidding process across the EU, the company gave the contract directly to Stadler, claiming this measure was forced upon them by an âunforeseeable and substantial wear-out of the current U-Bahn carriages.â
But this reasoning hasnât been accepted by German industrial giant Siemens, which announced on Monday that it would take legal action against the Stadler contract. According to Siemens, the current trains are still in a good enough state of repair to withstand the extra months that would have been involved in the bidding process.
While a court looks at the case, Stadler is not permitted to start building the new trains.
According to Wieseke, the BVG should have addressed problem six years ago.
âBuying a train is not like buying a car, it takes time to build them,â he says. âThe trains have now reached the end of their lives.â
If the Stadler order is held up in the courts âthe situation will become really dramatic,â he warns.
Berlin daily Tagesspiegel also reports that the BVG ignored the problem for years, choosing not to spend any extra money on renewing its fleet despite knowing that the aging trains were becoming ever less reliable.
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